eShop - Suspending a User

This article applies to the Magicdust eShop 1.0. Click here for articles relating to Magicdust eShop 2.0.

In some cases it may be necessary to suspend a user. To do so:

  1. Log into your eShop and click on "Users & Orders" and then "Browse Users"

  2. Search for a user using their name, email, phone number or company.

  3. The list of users including your search terms will appear below. Click on the name of the user in question.

  4. In the user properties, [ Click here to Lock Account for a 24 hours ]. Conversely if the account is already locked, the same area can be clicked to unlock an account.

If you have any problems with or questions about the verification process, please email