Knowledgebase

eShop - Searching for a User


This article applies to the Magicdust eShop 1.0. Click here for articles relating to Magicdust eShop 2.0.

It may be necessary in some instances to search for a user who has registered with your shopping cart. Searching users allows you to view any address or phone numbers the user has entered, as well as the orders they have made. It is also possible to delete the user account or suspend it for a period of time, for more details on this click here (deleting a user) and here (suspending a user).

  1. Log into your eShop and click on "Users & Orders" and then "Browse Users".




  2. Search for a user using their name, email, phone number or company.




  3. The list of available users will appear below. Click their name or username to view or edit the account details.

If you have any problems with or questions about the verification process, please email support@magicdust.com.au